FREE Webinar - Improvisation at Work! Communicating and Innovating in Your Library

Great Info. Please Read

From: Benton, Suzy - HPL
Sent: Tuesday, January 10, 2012 2:02 PM
To: HPL - NL Staff; HPL - Collection Development; HPL - J LIST; HPL - Young Adult List; HPL - Central Services Staff
Cc: Vazquez, Leilany - HPL; VanCampen, Michael - HPL
Subject: FREE Webinar - Improvisation at Work! Communicating and Innovating in Your Library

Please excuse cross-postings!

Greetings everybody,

Please see below for a FREE training opportunity from Infopeople. If you are interested, please get your supervisor’s approval to participate. Follow the link highlighted below for registration information. Please feel free to forward this email to any staff member who may be interested.

Thanks and Happy New Year to you all!!!

Sincerely,
Suzy Benton
HPL System-wide Training Coordinator

From: Dawn Krause [mailto:dkrause@tsl.state.tx.us]
Sent: Tuesday, January 10, 2012 11:04 AM
To: Public Libraries Division
Subject: [pld] New IFP webinar: Improvisation at Work! Communicating and Innovating in Your Library

Forwarded from Infopeople and applicable to all library types.

Greetings - from Holly Hinman at Infopeople. This Webinar is free and available to everyone. I just participated in the run-through for this webinar and can testify that it is engaging — even immersive — and well worth the the time to attend live. It will be particularly valuable if you can have staff watch it in groups. And it is applicable to every level of staff, from beginning page to director. Please let your staff and colleagues know about this event!

Title: Improvisation at Work! Communicating and Innovating in Your Library

Presenters: Cheryl Gould, Chris Sams

Format: Webinar

Date: Wednesday, January 25, 2012

Start Time: 12 Noon Pacific

1PM Mountain

2PM Central

3PM Eastern

This webinar will last approximately one hour. Webinars are free of charge and registration is ONLY done on the day of the event on the WebEx server. No Passwords are required. For Tips and Registration Information, please go to http://infopeople.org/training/webcasts/tips.html

For more information and to participate in the Wednesday, January 25, 2012webinar, go to http://infopeople.org/training/improvisation

· A person gets angry on learning about their library fines. There’s an Improv technique for that!

· You’re having difficulty getting staff consensus on a new vendor or service. There’s an Improv technique for that!

· A colleague is continually being negative. There’s an Improv technique for that!

· Looking for new solutions to old problems? There’s an Improv technique for that!

Many of the skills used in Improvisation are easily incorporated into daily library work, and you don’t have to be Robin Williams to be successful at it. In fact, it helps if you’re not!

This webinar will introduce you to four skills that improvisers use and show you how to use them in your library. You’ll learn how they can assist you in providing better customer service, enhancing communication between staff members, and taking some of the stress out of all the changes happening in your workplace.

At the end of this one-hour webinar, attendees will:

· Understand why and how improvisation is relevant to library work

· Understand how the skills of improvisation can help to improve library services

· Know at least 4 of the improv skills that can be used in library work

This webinar will be of interest to anyone who works in a library with a desire to start moving towards creating a culture of innovation with improved communication and collaboration.

Please note: If possible, try attending this webinar with a partner so you’ll have some support in trying out the skills right away.

Do you require an accommodation?

Closed captioning will be provided upon request. For this service, please notify ipweb@infopeople.org at least 72 hours before the webinar.

If you are unable to attend the live event, you can access the archived version the day following the webinar. Check our archive listing at:

http://infopeople.org/training/view/webinar/archived

--

Holly Hinman
Infopeople Project Director
email: hinmanh@infopeople.org

Best regards,

Suzy Benton, MLIS
System-wide Training Coordinator